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Light Shed On Red Ring Of Death News
Gwynne Dixon
21/01/2008
A Microsoft insider has spoken out about the terminal errors suffered by so many Xbox 360s...
An expert source who's involved with the technical side of Xbox 360 production, has spoken out about the Xbox 360's poor reliability record. The source, who preferred not to reveal their identity, referred to a failure rate of 30% in the Xenon systems that are currently in circulation.
Speaking to 8Bit Joystick (who previously called the Bungie/Microsoft split), the source said of the failure rate: "It's around 30%, and all will probably fail early. This quarter [Microsoft] are expecting one million failures, most of those Xenons ... There's no way to tell when yours might die. But the cooler you can keep it, the longer it will probably last. So stand it up, keep it in free air."
The undisclosed interviewee cited a number of reasons for this laughable reliability rate: rushing launch units onto the market with the aim of beating Sony, poorly staffed and under resourced engineering departments, and design defects in the Xenon systems were all blamed by the source for the now infamous problems with the Xbox 360.
In some good news for Xbox 360 consumers who've bought their system recently, the most recent Xbox 360 model apparently has a failure rate of less than 10%.
However, if you're the sort of person who doesn't want to know what's in your tasty burger, you should probably look away now as the fixing process for broken Xbox 360's is revealed:
"You send in a broken box, you get back a working box (hopefully). So there is a rotating stock of the original units that get repaired and returned to service. Plus, they keep finding these cashes of launch units here and there and [they are] using them too. Didn't you hear during the holidays that bundles were found with units made in 2006? Those were pulled back from the retail channel last spring when the new heatsink was done, and had the new heatsink placed on them and then put into the shipping flow like any other box.
"Back to the rotating inventory of launch units. You risk getting one of those back until the last one is out of the system. I imagine the next big outrage will be when some of the folks who waited until Falcon to buy a console for reliability reasons, and has to send it in for service, gets a Xenon back! Even when all of the Xenons are gone, you will likely get a newer gen repaired one back rather than new. Unless the fail rate gets so low there are none available. I'm holding my breath..."
Anonymous
Date Added:Thu 7th Aug 2008 18:35
Anonymous
Date Added:Thu 7th Aug 2008 14:37
Anonymous
Date Added:Thu 24th Jul 2008 10:13
Anonymous
Date Added:Sun 20th Jul 2008 20:45
Anonymous
Date Added:Sat 19th Jul 2008 06:26
coruscant
Date Added:Fri 18th Jul 2008 12:21
gfh-77
Date Added:Thu 10th Jul 2008 07:03
Date Added:Wed 9th Jul 2008 17:52
gfh-77 i can't believe you're still on here babbling on.Why don't you give M$ a ring & see if they'll sell you a life with a dual core processor ha ha.I bet your still a virgin.Nerd!
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Anonymous
Date Added:Wed 9th Jul 2008 17:52
gfh-77
Date Added:Wed 9th Jul 2008 17:03
Anonymous
Date Added:Wed 9th Jul 2008 13:29