Some sites reported yesterday that Xbox`s were being recalled in Japan, how wrong they were...

Reports emerged yesterday on some sites that Microsoft had to recall Xbox’s sold in Japan. Microsoft today completely denounced these reports as an “apparent misinterpretation of information on a Microsoft Japan Web site”, claiming that the reports were completely incorrect and that there was no recall taking place in Japan or any other market. <br /> <br /> The Xbox Japan Web site did report that Microsoft Customer Care Japan had received a small number of inquires (significantly less than one percent of systems sold) from customers reporting small scratches to the outside edge of some game disks after use in the Xbox game consoles. While this is not a common occurrence, and minor scratching is primarily a cosmetic issue that does not affect performance, a positive customer experience is of the utmost importance to Microsoft. Xbox Japan responded accordingly in its statement offering to evaluate any Xbox system that a customer is concerned about. If a system needs to be repaired or replaced for any reason, Microsoft will do this immediately. <br />